CA – Director of Slot Operations – Twenty-Nine Palms Band of Mission Indians

JOB TITLE: Director of Slot Operations

DEPARTMENT: Slots

SUPERVISOR: BDC, Tribal Chairman

SALARY:

JOB SUMMARY

SUMMARY: Directs and oversees all Slots operation activities and initiatives.

JOB RESPONSIBILITIES

  • Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
  • Plan, organize, and execute Slots gaming program to include game mix and configuration.
  • Negotiate agreements with the approval of the BDC for implementation of games and programs with proper procedures.
  • Exchange ideas through seminars, conferences, and other forums and media to accomplish program objectives. Work with the Tribal organization marketing and other departments for coverage of new programs.
  • Generate and analyze Slot data.
  • Suggest and advise on Game Mix.
  • Quality and quantity control of gaming area.
  • Training and retraining of staff, including mandatory training (i.e. Title 31).
  • Analyze revenue and labor reports and make necessary adjustments.
  • Inspect slot areas to ensure equipment is operative and observe employees and guests to assure that guest service levels are being maintained.
  • Monitor equipment to assure that machines, kiosk and ATR’s are in good repair, and that gaming devices comply with regulatory standards.
  • Execute promotions and tournaments in cooperation with Marketing Department.
  • Maintain excellent communications with all Directors and Managers.
  • Develops and implements approved departmental policies and procedures.
  • Responsible for all necessary record keeping.
  • Comprehensive understanding of forecasting, budgeting, scheduling, productivity, inventory controls (if applicable), P&< analysis, and cost controls.
  • Ensure the budget for the department is monitored and adhered to by implementing effective processes and procedures.
  • Prepare necessary data for the budget in area of responsibility; project annual costs and monitor actual results; take corrective action where necessary.
  • Keep abreast of competitive changes including industry trends and local competitive set.
  • Develop, maintain and nurture a positive work environment.
  • Responsible for maintaining a disciplined environment and implement practices that promote safety, quality and productivity.
  • Coordinate and supervise training, assignments and development of subordinates.
  • Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
  • Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
  • Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
  • Able to make difficult decision in a fair and honest manner.
  • Strong verbal and written communication skills.
  • Perform any other duties that may be assigned from time to time.
  • Manage directly and indirectly all employees of the Slots Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.
  • Responsible for the overall direction, coordination, and evaluation of this unit.
  • Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM REQUIREMENTS

  • Ten (10) years equivalent Supervisory/Management experience.
  • Must pass periodic random drug screens.
  • Must be able to pass background suitability investigation.
  • Must obtain a Tribal Gaming License.
  • Must obtain all other applicable certifications and licenses.
  • Must provide proof of eligibility to work in the United States within 72 hours of employment.

PREFERRED REQUIREMENTS

  • Bachelor’s degree preferred in related field.

To apply, click here.